Terms & Conditions of Sales
PART 1: GENERAL CONDITIONS FOR RENTING THE ESTABLISHMENT
ARTICLE 1: GENERAL PROVISIONS
The reservation is agreed with the lessor DEBATY Vanessa Simone 08/10/1988
· Home address (of the lessor): Rue Grande Commune 34 B in 5340 GESVES
· Phone: +32479706293
· Email address: lamadeleinegite@gmail.com
· Bank account (of the lessor): IBAN BE47 6511 5512 0180 - BIC KEYTBEBB
· ECB / VAT number (if applicable): /
The contract is a tourist rental contract (or seasonal rental lease). The rental period is an essential condition without which the contract would not have been concluded. The tenant cannot establish his or her main residence in the rented building.
The establishment includes a 3-star rural gîte with a capacity of 14 people.
Name: La Madeleine Gite
Address: Rue de France N°8 in 6953 FORRIERES
The tenant is required to respect the maximum capacity stated in the rental agreement. Any violation of this clause may result in immediate termination of this agreement, at the tenant's expense, with the rental amount remaining permanently acquired by the lessor.
The tenant must arrive on the day specified and at the times indicated (arrival: 4 p.m. – departure 9 a.m. except Sunday 8 p.m.).
In the event of late or delayed arrival, the tenant must notify the lessor.
ARTICLE 2: TERMS AND CONDITIONS FOR CONCLUDING THE CONTRACT
The rental is effective upon payment of a deposit of 25% of the price of the stay:
· be collected by the secure payment system (Stripe) when booking online;
· or to be paid to the lessor's bank account number within 10 days of receipt of the electronic reservation confirmation (voucher).
The balance of the stay (75% remaining) must be paid by transfer no later than 30 days before arrival to the lessor's bank account number.
Any reservation made within 30 days before the arrival date is considered late. In this case, the balance of the stay will be paid to the lessor's bank account number upon receipt of the electronic reservation confirmation (voucher), i.e. before the start of the stay .
Unless otherwise specified in the reserved offer, the price of the stay does not include:
· The deposit of 1000 euros payable by bank transfer 15 days before arrival.
· Sheets and bed linen must be brought by tenants.
ARTICLE 2 bis: THE DEPOSIT
The deposit, in the amount of €1,000.00 (one thousand euros), will be paid 30 days before the stay by transfer to the lessor's bank account number.
The lessor reserves the right to refuse access to the establishment if the deposit is not paid.
The deposit will be returned within 15 days of departure if there is no damage to the accommodation, outbuildings and surrounding area.
The deposit is intended to cover all debts that the tenant may still owe to the lessor upon return of the premises.
In the event of a dispute, the lessor may, under his responsibility, retain the deposit until responsibilities are clearly established.
If it turns out that the tenant is not liable for the amounts claimed and that all or part of the deposit must be returned, the lessor will owe interest at the legal rate on the amount ultimately to be returned.
ARTICLE 3: SOLIDARITY
In the event of multiple tenants, the person who made the reservation is responsible for the debts and claims of all tenants.
ARTICLE 4: LATE PAYMENT
If the lessor does not receive the payments within the specified time, he may cancel the rental by email within 15 days following the scheduled payment date.
This clause does not apply to late bookings.
Any amount owed by the tenant and not paid 15 days after its due date will automatically and without formal notice, for the benefit of the lessor, produce interest at the legal rate per month from its due date, the interest for any month started being due for the entire month.
ARTICLE 5: CANCELLATIONS – PREMATURE DEPARTURE – NO-SHOW
a) Cancellation by the tenant
Any cancellation must be notified by email and addressed to the lessor.
The cancellation conditions determined in the electronic order form (voucher) apply.
In the event of force majeure (or act of God) for either party:
1. The date of execution of the contract will be postponed to a later date to be agreed between the parties (voucher for an amount equivalent to that of the reservation to be deducted from a future stay).
If no agreement can be reached within a period of 18 months, the amounts paid will be fully refunded to the tenant.
2. The contract is cancelled by agreement between the two parties and all amounts already received by the lessor are reimbursed to the tenant.
b) Cancellation by the lessor
Any cancellation must be notified by email and addressed to the tenant.
The cancellation conditions determined in the electronic order form (voucher) apply.
In the event of force majeure (or act of God) for either party:
1. The date of execution of the contract will be postponed to a later date to be agreed between the parties (voucher for an amount equivalent to that of the reservation to be deducted from a future stay).
If no agreement can be reached within a period of 18 months, the amounts paid will be fully refunded to the tenant.
2. The contract is cancelled by agreement between the two parties and all amounts already received by the lessor are reimbursed to the tenant.
c) Premature departure
The early departure of the tenant does not result in any reimbursement, even partial, of the price of the stay.
d) No-show of the tenant
If the tenant does not show up within 24 hours of the arrival date stated in the contract:
· the reservation becomes null and void automatically;
· the payments remain acquired by the lessor who reserves the right to claim the balance from the tenant;
· the lessor can dispose of his property.
ARTICLE 6: RESPONSIBILITIES – INSURANCE
a) Fire insurance
The tenant must be covered by Fire Insurance (holiday) for any damage that he may cause to the building and the rented furniture.
The tenant declares, after having checked, to be covered for such risks by his personal fire insurance (holiday insurance).
In the event of a breach, the tenant undertakes to take out a contract covering this risk, at the latest on the day of entry into the rented property(ies).
b) Family Civil Liability Insurance (private life)
The tenant declares that he is covered by Family Civil Liability insurance (private life).
In the event of a breach, the tenant undertakes to take out a contract covering this risk, at the latest on the day of entry into the rented property(ies).
ARTICLE 7: DOMESTIC ANIMALS
Pets not allowed
Pets are not allowed. In the event of non-compliance with this rule, the landlord has the right to refuse the tenant entry to their establishment. Refusal cannot under any circumstances be considered a modification or breach of contract at the landlord's initiative, so no refund can be considered in the event of the tenant's departure.
ARTICLE 8: USE AND OCCUPANCY OF PREMISES
The tenant undertakes to behave in a manner that is respectful of the inhabitants and the environment in general (fauna, flora, various facilities, etc.). He/she shall use the rented property in accordance with its intended purpose and as a prudent and responsible person.
The tenant must return the property in the condition in which it was received (general condition and cleanliness).
He is responsible for any loss or damage to the lessor.
Lively parties such as student parties, panty burnings, dance parties, etc. are not permitted.
ARTICLE 8 bis: INVENTORY OF AFFAIRS
An inventory of the equipment in the rented property is carried out at the beginning and end of the stay. This inventory must be signed by both parties to demonstrate the condition of the rented property and its equipment.
Any discrepancy with the inventory or anomaly must be reported to the lessor, no later than 10:00 a.m., the day after the day of arrival.
ARTICLE 9: COMPLAINTS
Any complaint must be sent to the lessor by registered letter or email within 8 days of the end of the stay. Supporting documents must be attached.
In the absence of an agreement between the parties, only the courts of the judicial district of the place where the accommodation is located shall have jurisdiction.
ARTICLE 9 bis: MEDIATION OF THE FEDERATION OF GITES AND GUEST ROOMS OF WALLONIA
In the absence of an agreement between the parties, they will submit their grievances to the secretariat of the Federation of Gîtes and Guest Houses of Wallonia, which will attempt to propose an amicable solution.
In the absence of an agreement between the parties, only the courts of the judicial district of the place where the accommodation is located have jurisdiction and they will apply Belgian law.
This clause only applies to establishments that are members of the Federation of Gîtes and Guest Houses of Wallonia and have paid their contributions.
ARTICLE 10: TRAVELER CONTROL
The landlord is entitled to check and record the identity of all occupants of the accommodation in accordance with the 2007 law. The tenant must present a valid identity document (identity card or passport). Check with the CGT
ARTICLE 11: DISTRIBUTION OF THE RENTAL
The property is rented on the basis of the following distribution: 10% of the rent is for furniture and 90% of the rent is for real estate.
ARTICLE 12: ACCEPTANCE OF THE GENERAL CONDITIONS
Unless expressly stipulated otherwise, the tenant is deemed to have read the said conditions and to have accepted all of their clauses at the latest when booking online, when paying the deposit and/or the balance for the stay, or when taking possession of the establishment.